ChatShyld support

We’re here to help.

For help with your account, messages, calls or a technical issue, email our support team.

Email support@chatshyld.com

Tell us what happened, your app version and whether you use iPhone or Android. Never send your password, SMS verification code or private conversations.

Account and safety

To report a profile or chat, use the report option in the app. You can block a contact from Contact info.

To delete your account, open Settings → Account → Delete account. If you cannot access the app, see our account deletion instructions.

For a privacy question or request, use the same support email. Read our Privacy Policy and Terms of Service.

ChatShyld is operated by TAKEMADE PTY LTD, Australia.